Introduction to
Microboards
In recent years
there has been an increasing interest in the prospect of establishing
‘Microboards’ for developing personal support services for individuals
with disabilities, for obtaining and managing direct, individualized
funding, and for engaging members of the larger community in purposeful
personal support networks.
We
created the very first Microboards in the Canadian province of
Manitoba in 1984. As we shared the story in conferences and personal
correspondence, a handful of colleagues picked up the idea and began to
apply the concept in other jurisdictions.
We coined he term
‘Microboard’ in an attempt to describe what we were developing –
the name didn’t have a specific legal meaning. If the intent is clear, it
may not matter whether we call it a Microboard or use some other name –
the name should satisfy whatever designation meets the question to
government of ‘what-does-it-have-to-look-like?’. However, it is
critical to retain the qualities that define the identity and purpose
of a true Microboard:
- An unencumbered
focus on the identity, needs and express wishes of the person who is
supported;
- Development and
maintenance of an active, diverse and fully engaged citizen-based circle
of support;
- Retaining all
possible elements of control, especially including the role of
employer-of-record.
The first application outside of Manitoba was probably developed in
Colorado, but the first
large-scale application was developed by Vela
Microboard Association (http://www.microboard.org) in British Columbia.
Vela stands as a good example of a type of ‘underlying structure’ for
developing and sustaining dispersed person-centered solutions.
Microboard Design
Objectives
When we created the very first
Microboards in Manitoba in 1984, we had several major objectives in mind.
We wanted to:
1.
Establish a mechanism for
direct individualized funding (which was not available in Manitoba at that
time),
2.
Provide a mechanism for
bringing effective control of support services into the hands of the
person who was being supported and the people who were closest to him or
her,
3.
Develop an understandable
pattern for drawing together an intentional citizen-based personal support
network,
4.
Develop a pattern that
would define and maintain the identity and efforts of the support network
(the Microboard members and allied others)
Historical
Context
It may be helpful to consider this
development in its historical context. At the time we began this work,
there were only three ways that government would finance community support
services in Manitoba:
1.
By licensing and funding a
limited number of residential or day program ‘spaces’ under the auspices
of incorporated non-profit societies or proprietary agencies;
2.
By paying 'board and care'
rates to the proprietors of commercial residential facilities;
3.
By paying the equivalent
of ‘board and care’ rates to foster families for children and 'adult home
providers' for adults.
The vast majority of non-profit and
proprietary agencies were funded to provide congregate, or ‘group’
residential, daytime and other support services. In all cases (except for
foster care), government was funding an agency to operate a certain number
of 'program spaces' or 'slots'. This had several important implications
for the people served:
1.
If an individual who
needed supports did not happen to fit an open ‘slot’, s/he would be forced
to wait until an agency developed and government funded a new slot or a
different kind of slot. Functionally, this showed up in the form of
‘waiting lists’; in human terms, it resulted in a pattern of family
breakdown, social or health crises, etc.
2.
If a person was being
served in an existing slot, and the type of service represented by that
slot did not fit that person’s actual needs, there was very little
opportunity to change the service configuration, since alternative slots
were almost always full (and indeed had long waiting lists);
3.
Because there were such
powerful disincentives to make changes, people who were able to make
advances remained in mismatched service arrangements. The express premise
of many services, which was that they would be ‘transitional’ to other,
less restrictive services, was inoperable because actual movement was
limited or entirely absent. On the other hand, people who began
experiencing increasing challenges or difficulties were forced to remain
in services that could no longer meet their needs
4.
Because of the congregate
nature of most services, people were extensively disconnected from
relationships and opportunities in the larger community. With rare
exceptions, the places they lived, worked and played, and the days of
their lives, were entirely defined by the agencies that supported them.
Board and care was a particularly
grim option – facilities tended to be large-scale, segregated,
under-funded, and virtually un-monitored. The people who lived in these
settings felt themselves held hostage by the lack of alternative provider
candidates.
While ‘adult foster care’ could (in
some cases) create conditions that approximated typical family life and
might offer a longed-for degree of intimacy, companionship and normalcy,
the people who were supported often found themselves vulnerable to changes
in the capacity or willingness of the individual provider to continue over
time. If an adult foster care provider became ill or incapacitated or
simply decided that they needed a change in lifestyle, the person
who was supported could suddenly find themselves without a home and
without ‘standing’ in the community.
Ultimately, all of the non-profit or
proprietary agencies kept control in the hands of the provider. We saw
virtually no instances of real power in the hands of the individual people
who were being supported, their families or community allies
Strategic Design
For several years, we had worked with
Manitoba government to accept two new operating strategies in service
funding and organization:
1.
The first strategy was to
get the government to accept the idea of individualized funding – basing
service funding on a negotiated agreement related to a specific person’s
support needs, and segregating the funds that were received on behalf of
that person so that they could not be spent on behalf of another person;
2.
The second strategy was to
separate the provider auspices that controlled the provision of housing
from the auspices that controlled the provision of support services.
Once we were able to create this
agreement around a particular individual, it became possible for that
person to change their housing (for example) without losing their service
support, and even more importantly, it made it possible for people to
change service providers without losing their homes, their jobs, or the
social spaces they occupied in the neighborhood and community.
The practical application of this
work initially took the form of two separate but interconnected service
developments:
1.
Prairie Housing
Cooperative was an inclusive, scattered housing cooperative which
purchased small ‘clusters’ of houses in neighborhoods throughout
Winnipeg. Most of the members of the housing cooperative were ordinary
citizens who agreed to offer informal support and encouragement to
cooperative members (their neighbours) who happened to have disabilities.
The housing cooperative was developed with the understanding that it would
never provide formal (paid) personal support services ('residential
services'); if a member needed paid personal assistance, s/he would obtain
that assistance under other auspices.
2.
L’Avenir Service
Cooperative was a service cooperative that negotiated and managed
services based on individualized funding. It operated with the proviso
that it would never own or control the homes or work settings that people
occupied. L'Avenir was set up as a 'service without walls' that could
move with people across a wide range of community environments.
L'Avenir became the platform for
Manitoba's first individualized budgets, in which government agreed to
finance the specific supports that a named individual needed, rather than
financing 'residential program' or 'day program' slots and then fitting
people into those slots. Occasionally, people who received individualized
funding via L'Avenir shared their housing and support services, but the
contracts were all developed on behalf of specific individuals, and in
principle, at least, it was always possible for an individual to change
residences and take his or her support financing with him, or change
service providers without losing his place in the community.
With these structures in place, if
someone's needs changed, it would now be possible to change the 'support
equation' around that particular person. If one’s life began to take root
in a new community based on emerging connections with family, friends,
church, work, civic involvement, etc., one could give notice to the
housing cooperative (or other landlord), change locations, and take the
services with one.
If someone wanted to change their
service provider, or if they ‘got fired’ by their service provider
(a not infrequent experience for people who struggled with challenging
behaviors), they could take their support contract, move it to another
service provider, and if they wished, retain their housing.
The Microboard
Emerges
L'Avenir and Prairie Housing
cooperatives paved the way for the creation of the first Microboards. We
had begun to 'de-construct' traditional residential and day program
services and establish the principle and functionality of funding
individual support arrangements. However, in some respects, we were still
working within a traditional 'agency' model.
Because the service cooperative
served many people, it remained at risk of being drawn into the shape of a
traditional agency. Even though individual funds were segregated (John’s
money remained John’s money), the time and energy of management – a
significant common resource – could always be sidetracked into 'hot'
situations, leaving other arrangements to struggle from lack of
attention.
Also, because it served many people,
challenging government on behalf of one individual invoked the threat of
jeopardizing security for all of the other individuals supported by the
agency.
Finally, the board of directors (even
though it was composed entirely of the people who were supported and their
families) could potentially be drawn into making decisions that were
favorable to one individual or one group of individuals at the expense of
another.
The Microboard was intended to
resolve these problems and to bring the structures for providing
supports more into line with person-centered and family-centered
principles. The Microboard was designed to allow people to move:
1. From
agency funding to funding individual support services;
2. From
agency-type governance structures to supports directly governed by the
individual person being supported and their friends and family members;
3. From
relatively inflexible service structures to supports that could adapt
rapidly to changes in a person’s needs, interests, relationships and
environments; and
4. From
lives defined by services to lives increasingly defined by companionship,
connection and contribution in the broader community.
The structure of the first
Microboards began with a simple question. We asked our friends in
government, "What is the smallest unit of human organization that would be
eligible to receive 'agency'-level funding?" The answer was 'a 3-person
non-profit corporation which could be organized to support as little as
one named individual’. Hence, the 'Microboard'.
The first Microboard shared one
ground rule with the service cooperative – it would refrain from owning or
controlling the housing that the person occupied – but there was another
important ground rule – it would serve only one person.
The Roles Played
by Members of Individual Microboards
The very first Microboard was
developed on behalf of a man who had spent several decades in a large
institution, and who had been helped to return to the community by the
combined action of L’Avenir and Prairie Housing cooperatives. The first
Microboard members were three people who were connected with a Lutheran
church that had become our friend’s ‘home church’. When prospective
Microboard members asked us, "What do you us to do?” we described the
functions of the Microboard (and the role of the individual members who
formed the corporation) in the following way:
a)
Listening deeply to John,
in a spirit of respect and alliance;
b)
Being a friend (spending
time with John, visiting his home, opening your home to him, etc.);
c)
Introducing him to other
trusted people;
d)
Introducing him to trusted
community circles and associations (church, clubs, etc.) to which you
belong or to which you have personal connections;
e)
Helping him find ways to
make contributions and offer his gifts to the larger community;
f)
Paying attention to
'quality' in John's life, using your own lives as a point of reference;
g)
Helping to recruit,
screen, teach and direct his support workers;
h)
Helping with the nuts and
bolts of managing resources – meeting payrolls, budgeting, scheduling,
etc.;
i)
Representing John's
interests and needs to decision-makers (planning, budgeting
proposal-making);
j)
Being a good 'steward' of
the resources that were made available to John;
k)
Serving as a point of
accountability and reporting to the funders;
l)
Making sure that the last
two roles didn’t overrun the first nine; never forgetting to celebrate
accomplishments.

Typically, agency boards tend to see
their job (and the state sees their job) as (f), (i) and (j) above:
quality assurance, stewardship and fiscal and program accountability. We
envisioned an added opportunity for the members of a Microboard to offer
thoughtful companionship and to be bridge builders to other trusted
connections in the community. We were a bit worried about the possibility
of citizens being pulled 'out of shape' from companionship into formality,
but the balance of roles and a practice of paying regular attention to the
question of ‘how are we doing?’ relative to each of the roles helped to
mitigate against this.
Getting
Incorporated
In Manitoba we used
a very simple standard set of non-profit Articles of Incorporation and
then added some specific conditions. The first condition was that the
corporation would be limited to supporting a named person, John ___. The
second was a limit on owning real property. The third condition was that
upon dissolution, any equity or remaining funds would be given to another
non-profit corporation with similar aims. We have always advocated that
the person being supported would have full membership on the Microboard,
but we didn't include this in the Articles (in all probability, we could
not have gotten a legal corporation if we had specified a particular
person as a member in the Articles).
The Microboards
were not set up as charitable entities under the Tax Act. We didn't need
charitable status in order to do business with government, and it is
unlikely that we could have received charitable status, since the
corporation was intended to support a specific individual. Obtaining
status as a registered non-profit was no problem, and in the cases where
it was helpful to receive a charitable donation, we were able to
collaborate with other legal charities for the purpose of receiving and
disbursing the money.
Government-Mandated Structures
Given differences
in jurisdictions, developers might be required to have a combination of
additional entities at work – e.g. a specific State government might
require the formation of a separate financial trust to receive and
disburse money for John ___, or a trust that might be set up for a group
of people. However, great care must be taken to avoid developing or
buying into structures that remove effective control the person or the
Microboard, contain serious conflicts of interest, or that or that assume
de facto agency status.
The key is to build
a person-specific entity that makes it possible for government to provide
direct individualized funding without building an agency, without building
an institution, keeping governance and day-to-day control as close to the
person being supported as possible, and staying clear of inherent
conflicts of interest.
Government will
reflexively move in the direction of building agencies, because that is a
known and familiar pattern. We need to help government 'deconstruct' this
institutional impulse by creating the elements that they are looking for
without building so many components into the new structure that the
structure ends up filled with conflicts.
We have seen many
unfortunate instances where governments insert separate ‘employers of
record’, or ‘fiscal intermediary’ structures into the equation,
effectively dismantling the appropriate authority and responsibility of
the Microboards. The response is to work out what it is that government
is really trying to safeguard, and then to build (or build in) structures
that accomplish those specific safeguards without undermining the intent
or operations of the Microboards.
Taking the
‘employer of record’ as an example, we may discover that government is
trying to help Microboards by relieving them of challenging
accounting, filing, recruiting, screening, training, employee benefits or
human resource management concerns. The appropriate response is to show
how each of these challenges can be met by the Microboard purchasing
services (or cooperatively organizing services) that competently meet
those needs.
‘Economies of Scale’
In terms of administrative overheads,
Microboards are not inherently less efficient than larger provider
agencies. In fact there is reason to believe that the opposite is true.
First, there is a great advantage in mobilizing and engaging direct
citizen involvement. Second, there are several strategies that offer the
potential to find 'economies of scale' in ways other than by building
provider agencies. These include:
- Creative use of generic services
(e.g. automated payroll services),
- Membership in business
associations offering group benefit packages (e.g. Chambers of Commerce
insurance plans),
- Creative relationships with
existing providers (e.g. contracting with a good local provider for
assistance with staff recruitment, screening and training), and
- Cooperation among Microboards
(e.g. sharing data processing, billing and accountability functions)
In terms of direct supports,
Microboards and individualized service arrangements do not necessarily
equate to higher costs, especially higher overall costs. A
creative, engaged, connected community, working with flexible dollars,
might be able to work out some interesting exchanges by finding creative
(and personalized) ways of balancing the contributions of community,
family, persons with disabilities and formal services.
From our perspective, it is a good idea
to work this out in practice (certainly taking advantage of the
base of good practice and experience that is already out there), rather
than attempting to develop a master plan and a master commitment that will
work for everyone, everywhere, always, solve all of the potential
problems, and meet all potential objections. Our recommendation would be
that if it is at all possible, find ways of establishing the first
Microboards within existing legislation, regulation, and entitlements,
rather than having to change legislation, etc. to get the first
ones off the ground.
‘Beyond’ Microboards
The desirable
combination of personal empowerment, citizen involvement, service
flexibility and individualized direct funding can be done without
Microboards, or with other forms of organization. Six years after we
established the first Microboards, a Manitoba project known as 'In the
Company of Friends' was developed in response to the question, ‘what would
we have to create to make it possible for you to deliver money directly to
John ____, without having to have a formal corporation?’.
In this project,
the government of Manitoba began to provide funding directly to
individuals who needed support, with the proviso that there would be an
intact, functioning, intentional personal support network – but without
the requirement that the circle be formally incorporated. Manitoba used
this mechanism to provide direct funding to a number of people returning
to the community from years in institutions.
What is the bottom
line? Keep it as simple as possible. Keep it small. Work hard to keep
essential roles such as the designation of ‘employer-of-record’ as close
to the focus person as possible. Keep the personal planning function
independent. And make sure that the enterprise has access to strong,
well-organized sources of ‘underlying’ support.
Organizing
‘Underlying’ Supports
Before developing more than a handful
of individual Microboards, it will be helpful to think about creating an
organization (like a 'Microboard Association') that would take on the role
of:
-
Learning about Microboard design and
development;
-
Negotiating with the State about
making Microboards eligible for reimbursement;
-
Providing solid information to
families and communities about the Microboard model;
-
Helping families and individuals
actually form Microboards (which always involves creating a solid plan
with the person at the center); and
-
Providing training, development
support and sustaining support for Microboards.
Because Microboards and
unincorporated circles are small and citizen-based, they need reliable
access to ‘underlying supports’ – organized sources for development,
training, technical support and practical assistance in areas such as
initial formation, planning, managing resources, recruiting, screening and
training staff, handling difficult human resource situations, budgeting,
evaluation, accountability, representing the person's needs to government,
etc.
We see it as essential that the state
provide adequate funding for the purchase of these organized underlying
supports, and highly desirable that this provision be established as a
part of each individual Microboard contract. It is important to obtain
adequate start-up financing for development and initial operation of an
underlying support system. It concerns us when governments fail to see
the importance of adequately financing underlying supports and the value
of anchoring that support in the community rather than in government or
the traditional service system.
Microboard associations, independent
consulting groups and individualized funding projects offer different ways
of providing organized supports to Microboards, circles, individuals and
families who receive direct funding. Even carefully selected traditional
agencies might provide some of the technical assistance and other supports
that individual Microboards may need, on a fee-for service basis.
In British Columbia, Vela Microboard
Association offers an important long-standing example of how organized
supports can be provided to a diverse and geographically dispersed
collection of individual Microboards without controlling them.
It's a serious undertaking and it's not
easy work, but it's possible. Over the past 10 years, Vela has
supported the development of over 170 Microboards. That means that 170
people with disabilities are funded by the State and are supported by, and
engaged with over 800 citizen supporters. Some live at home with their
families, some live in their own homes, and some have returned to the
community from institutions.
The Tennessee Microboard Association is
a more recent development, and has been successful in making Microboards
eligible for Medicaid, residential, vocational, family support and health
support funding in a U.S. context.
The Tennessee association has been
underway for a little over a year at the time of this writing. A number of
Microboards have been incorporated, several are funded, and there has been
a strong investment in training in Microboard development, organization
and operation, resource management and accountability, PATH planning and
community-building, staff management, etc.
The
Relationship between Individual Microboards and the Microboard Association
The following graphic depicts the
relationship between the individual Microboards (the tiny incorporated
circles that come together on behalf of one individual and their family)
and the Microboard Association (a larger entity that helps individual
Microboards come into being and provides education, research and support
to the Microboards).

As depicted in the graphic, each
individual Microboard has a direct connection with the State (the body
that funds services and supports). There are four ‘elements' that make up
this connection:
-
The State recognizes the Microboard
as an approved provider of services, eligible to receive and manage
funding in the same manner as any other provider entity.
-
In collaboration with the person who
is at the center, Microboard members create a plan for supporting the
person who is at the center. They develop a budget for implementing
that plan (the budget might include money for staffing, training,
administration, equipment, housing, and other things), and send the plan
and budget to the State. Negotiating that budget with the State is the
second ‘connection'.
-
The State reviews the person's plan,
hopefully approves it (possibly asking for more information or
revisions), and agrees to finance the plan. The State develops a
service contract with the Microboard and begins sending money to the
Microboard. Creating that agreement and sending funds to the Microboard
is the third ‘connection'.
-
The Microboard sends regular
information to the State, including service, outcome and financial
data. This process of accountability is the fourth ‘connection'.
The Microboard Association is not part
of the ‘loop' between the individual Microboard and the State, and there
is no intermediate ‘agency' standing between the Microboard and the
State. The Microboard has the same standing as a provider agency – it
is a provider agency, for one person.
Using the financing it obtains from the
State, the Microboard purchases goods (housing, equipment, materials) and
services (transportation, training, insurance, technical consultation and
other supports), and directly employs people to provide direct assistance
to the person and/or the family. The Microboard purchases these things
directly – there is no ‘agency' between the Microboard and the goods and
services that it purchases.
The Microboard is the direct employer
of people who serve in staff roles. It is the ‘employer of record', fully
responsible for recruiting, hiring, directing, disciplining, terminating,
and paying staff. There is no ‘agency' between the Microboard and the
people it employs.
In summary,
-
From a service perspective, the
Microboard is an independent, incorporated, non-profit entity
established to negotiate, receive funds, organize and manage supports
around one person and/or the person's family.
-
In addition, the members of a
Microboard serve as part of a personal support circle (the expanded
circle will include people who do not happen to serve on the
Microboard).
-
The State funds the Microboard
directly.
-
The Microboard is the employer of
record, and it independently purchases the other goods and services that
it might need, just like the members of an ordinary household would
purchase the goods and services they need.
-
The Microboard has complete freedom
as to where and from whom they purchase goods and services. For
example, if they want to purchase payroll services rather than spending
their time doing the payroll, they can purchase that service from a
bank, a commercial payroll service, a private bookkeeper, or they may
join with other Microboards to form a cooperative payroll service. If
they don't like the service they're getting, they can change the source
at will, just as an ordinary family would change lawyers or change banks
if they wanted to do that.
There are four connections between each
individual Microboard and the Microboard Association:
1.
The Microboard Association provides initial help and support
to the individual Microboard:
a.
Initial information, education and consultation about becoming a
Microboard
b.
Initial training in planning, community-building, and Microboard
operation
c.
Assistance in organizing, becoming incorporated, and becoming
approved as a provider
d.
Assistance with individual planning and creating the plans and
budgets that will be sent up to the State
2.
The Association offers ongoing training, consultation,
advice and technical assistance.
3.
Once the individual Microboard is up and running and receiving
operating funds from the State, it may purchase ongoing support services
from the Microboard Association (we suggest a general purchase-of-service
agreement in the neighbourhood of 2% of the operating budget per month)
4.
Individual Microboards voluntarily support the Microboard
Association in its continuing work of:
a.
Educating families, communities and the State about the Microboard
model
b.
Helping new Microboards to come into being
c.
Sharing their learning (in Tennessee, they think about the
Microboard Association as a `learning community')
d.
Offering community service (in Tennessee, members of the Microboard
Association are helping schools, community groups, churches and families
who don't happen to be directly connected with the Microboard project).
The Microboard Association is doing a
lot of work. This work takes time, energy, money, and staffing, as well
as the dedication of volunteers and community members. Because individual
Microboards come ‘on line’ slowly, the 2% purchase-of-service agreement
with operating Microboards will not be sufficient to support the
Microboard Association through its start-up phase. A lot of work needs to
be done before the first Microboards get up and running and the
development process is carefully paced because one doesn’t want to get
more Microboards ‘on the ground' than we can actually support at any given
time. So the Microboard Association needs some start-up funding (about
three years' worth).
In Tennessee, the Microboard
Association got its initial start-up grant from the State’s Developmental
Disabilities Council. This was a good source because of the Council's
historical role in researching and testing new ideas, its State-wide
presence and influence, and its commitment to the empowered role of family
members and individuals with disabilities. Community foundations and
philanthropic organizations can also be helpful in the start-up phase.
However, it is important for the new Microboard Association to be
developed with a business plan that is directed towards getting off of
‘soft' (i.e. philanthropic, grant or government) money within a reasonable
period of time; this is the reason for the proposed 2% purchase-of-service
arrangement.
It is important to remember that the
relationship between individual Microboards and the Microboard Association
is voluntary. The individual Microboard is not required to purchase
ongoing support services from the Microboard Association (we're using the
same principle as we were when we spoke about payroll options, above).
An existing Microboard might decide to ‘go it alone' or to purchase
ongoing support services somewhere else. A group of Microboards might
decide to start their own support association based on geographic
location, cultural affiliation or some other consideration. We would hope
that individual Microboards would remain affiliated with the Association,
but the principle of independence applies even here.
The association should price its
service contracts in so that they will always have money to support
existing Microboards, develop new Microboards and possibly spawn sister
associations. Ultimately, the Microboard associations (and other
underlying supports) should be independent of grants and fund-raising –
otherwise, they are forever dependent on the vagaries of State
politics. The premise is that underlying support services are a
legitimate cost of delivering the direct services; traditional agencies
incorporate what we would call underlying services in their
administrative, training, and management budgets, so all we're doing is
'making the implicit explicit'.
Addendum: Some Nuts and Bolts
‘Scope of
Work’
The Microboard may start
out handling just one part of the total range of resources that are
available to a person, with other elements to be added at a later date (if
at all).
Thus, a specific Microboard might
initially take on management of the residential or home support resources
while the person continues to receive 'daytime' supports from a
traditional provider agency. In the long run, there will be benefits to
having as many resources as possible in the hands of the person / family /
circle / Microboard, but in the short run it would be foolish for a
Microboard to take on more support responsibility than it can manage, or
take on a role that is seriously under funded.
In the long run (small-scale systems
change time), it is valuable to get Microboards eligible to receive and
manage funds from a variety of sources, program auspices, and purposes
(i.e., residential, home care, health, HCFA, Medicaid waiver, educational,
vocational, recreational, respite, etc.).
In the very long run (large-scale
systems change time), the movement towards individualized funding (which
includes independent planning and representation) will hopefully drive the
system in the direction of more appropriate rate-setting practices and
funding levels. Ultimately, governments will hopefully recognize that
there is great value in engaging the community, that quality is
significantly enhanced, that people are responsible stewards, and that the
'grief constant' may be substantially reduced.
Cash Flow
One challenge that a new Microboard
might face is how to pay for goods, services and payroll expenses before
it receives its first reimbursement from the funders. One way to approach
this would be to develop a realistic cash flow projection and take it to a
conventional lender (a regular bank or credit union). It should be
feasible to establish a working line of credit based on an existing
contract with government, and it's easy to calculate the initial and
ongoing carrying costs associated with carrying a revolving debit
balance. The carrying cost should be added to the budget that is
ultimately presented to the State as a monthly expense.
Historically, traditional agencies have
solved some of their cash flow problems by obtaining start-up grants,
absorbing start-up costs by ‘borrowing’ from existing operations,
gradually accumulating operating surpluses that can eventually wipe out a
revolving debt, or using fund-raising to establish positive cash
balances.
We advise against Microboards getting
into fund-raising (either individually or collectively), especially with
the intent of dealing with operating cash flow problems or to cover
operating deficits. Their energy ought to be directed towards the
specific roles of the Microboard (described above), and towards
continuous, honest and effective negotiations with the State. There is
actually an advantage to Microboards organizing without charitable status
– it helps avoid the temptation to solve day-to-day problems by
fund-raising.
Microboards
Involving Families or Couples
A correspondent from Michigan wrote:
I have 3 children with a developmental disability
called Angelman Syndrome. I am curious if you have ever heard of someone
setting up a Microboard for their children? I am wondering if the same
process can be used in setting up a board for 3 children instead of just
one.
We responded:
Since we developed the
very first Microboards in Manitoba in the 1980s, we have watched and
supported Microboard development in a variety of settings, and have always
been interested in seeing how the basic model – the basic principles – can
be adapted to specific circumstances. The question of individual
Microboards supporting families or couples falls is one of those
‘adaptation’ questions.
If the person being supported is a single adult, the Microboard would be
formed to receive and manage resources for that specific person and
limited to supporting that specific person (this is to avoid the
possibility of the Microboard evolving over time into a traditional
'provider agency' serving numerous people.
If the people being supported are an adult couple who are in a marital or
quasi-marital relationship, the Microboard could be formed to help receive
and manage resources for that couple, with contingency plans to deal with
the possibility that the couple might separate at some future time – the
people who form the Microboard might make plans to form a second
Microboard in the event of a separation.
If the people being supported are two or more adults who are not in a marital or
quasi-marital relationship, and even if they have shared or co-owned a household for some time,
we strongly recommend that individual Microboards be formed to help
each person receive
and manage resources, with solid contingency plans on the housing side to
deal with the possibility that the people might go separate ways.
'Small corporations' that manage services for unrelated people should be
named just that - small corporations or small agencies - and should not
be identified as Microboards.
If the people being supported are a family-with-young-child(ren), we would
think in terms of forming the Microboard to help receive and manage
resources for that family. The group forming the board would want to make
contingency plans that could come into play as the individual children
reach maturity and possibly leave home and establish their own households
(one would probably move in the direction of the creation of additional
individual Microboards).
If there were three young children (siblings) who did not have a parent,
and the children were living together, we could see forming a Microboard
to support those three children, with contingency plans for forming
additional Microboards in the event that individual children move on from
the original household. This might be a particularly useful strategy for
supporting individual children or sibling groups who live in the 'foster
care' system (Michigan has done some ground-breaking work in the area of
'permanency planning', and this could be an interesting addition to that
work).
'Can' it be done? Absolutely. 'Has' it been done? Probably most of the
adaptations we've suggested have been done somewhere. There's no reason
that we can see that any of them can't be done in any jurisdiction.
The key is to do deep thinking about each specific situation, to think in
terms of why the principles were developed in the first place and how
these principles might be adaptively applied in this specific situation,
around this specific person (or couple, or family, or children).